It can perform all deleted file recovery with ease and effectively. To restore deleted files from My Passport hard drive, you need to use data recovery software like Remo Recover (Windows / Mac). However, those deleted files from My Passport hard drive still reside in it but you cannot access them. When you delete any files and folders from an external hard disk, only their reference pointer will get deleted from the table and makes that space free for storing other files. Now I need those documents back, please let me know if there any solution. Later, I started to access documents by connecting the hard drive to another system, while accessing I accidentally deleted some documents. Recently, my system became slow due to virus attacks so I thought to move all documents to my Passport hard drive. I am working as an accountant in a company where maintains all office documents.